Privacy policy

This Privacy Policy regulates the treatment and handling of personal data carried out on the website (hereinafter also referred to as the “website”).

The website user should carefully read this Privacy Policy every time he/she intends to use the website, as it may undergo further modifications without prior notice (please check the respetive date of the update found at the beginning of the text).

Mercado da Madeira acts in strict compliance with the principles set forth in this policy, with Regulation (EU) 2016/679 (General Regulation on Data Protection), with Law No. 58/2019 of 8 August and with other relevant specific legislation on data protection.


1.1 Personal data shall mean information, of any nature and medium, including sound and image, concerning an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity.

Person responsible for processing and National Supervisory Authority

The entity responsible for collecting and processing the personal data from users of the website, namely, the categories of data collected, how they are processed and the purposes for which they are used is Angonmad Sociedade Unipessoal Lda taxpayer nº509527264 Travessa S. Salvador, 2, 4590-867 Ferreira, Paços de Ferreira, henceforth referred to as the Mercado da Madeira.

National supervisory authority

The national supervisory authority is the CNPD (National Data Protection Commission / Comissão nacional de Proteção de dados):

Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa;

Types of personal data and why processing is important

Cookies: This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are aimed at improving performance and user experience. Cookies allow the logging of status information while you browse and when you return to a given website, thus maintaining HTTP sessions. You should not proceed to access our website after a cookie alert if you do not agree to their use. For more information about the cookies used by this website and how to manage and change them, please see our Cookie Policy.

Contact form: if you wish to contact Mercado da Madeira directly through the website, you should fill in the form provided for this purpose, which can be found in the menu under “Contacts”. You will be asked to supply some personal information such as name and e-mail address, location and contact details. The collection of these data is only aimed at making it possible to reply to your contact and provide you with the information you need.

Customer account: to create a customer account, data such as name, e-mail address, address, telephone number and Tax Identification number are collected. These data are necessary for performance of the contract that may be signed between you and Mercado da Madeira, as well as for compliance with pre-contractual proceedings.

Newsletters: Mercado da Madeira offers visitors browsing its website the possibility of subscribing to a free newsletter service. The purpose of this service is to give its subscribers relevant information within the areas of interest covered by the services provided by Mercado da Madeira. To take advantage of this service, you are required to provide your e-mail address. You may cancel your subscription to the newsletter service at any time by following the instructions provided at the bottom of each newsletter.

The user guarantees hereby that the personal information provided to Mercado da Madeira is true and shall be responsible for communicating any subsequent changes to it.

Third-party data supply

Your personal information may be disclosed to third-party service providers that help Mercado da Madeira to carry out its activity. If the disclosure of personal data to third parties is deemed necessary, Mercado da Madeira will, whenever possible, make every effort so as to ensure that the disclosure and intended use of the data are clearly indicated.

Additionaly, your personal data may be disclosed to third parties in order to:

Comply with the requirements set forth according to the law or by competent governmental or judicial authorities; meet the requirements found necessary to initiate or sustain legal proceedings or the defence in a lawsuit;

Your personal data may also be communicated to the police or judicial authorities in accordance with applicable laws and regulations and upon a formal request by the authorities for the purpose of preventing fraud against us (anti-fraud services).

Storage period of your data

Browsing data will only be stored until the cookies expire within the period established in our Cookies Policy and will not be used for purposes other than those indicated therein.

The data you send us through the contact forms made available on the website will only and solely be used so that we can provide the kind of information you may request, and as requested, to carry out the tasks resulting from the agreement that may be established between the parties, in the case of buying our products and any pre-contractual proceeding.

Purchase information: information that we use to process the order such as the shopping cart, payment information (credit card number), delivery details, shipping and billing address or customer order number are used for the purpose of processing the order, confirming payment, delivery of the products ordered, exchanges, returns and refunds, where applicable.

The e-mail address that you provide to receive our newsletters will be stored until you unsubscribe.

We will retain your personal data only for as long as is necessary to fulfil the purposes set out above, as well as to comply with the legislation in force.

The data will be anonymised or deleted as soon as these purposes no longer exist or the defined retention periods do expire.

Storage of your Personal Data

The personal data collected and processed by Mercado da Madeira shall be stored in external servers with limited access, located in controlled facilities.

Transferring data abroad

Should the provision of certain services by Mercado da Madeira imply the transfer of any users’ personal data outside of Portugal, Mercado da Madeira will strictly comply with the applicable legal provisions, namely as regards the determination of the suitability of such country with regard to the protection of personal data and the requirements applicable to such transfers, always respecting the forecasts and enforcement of Portuguese and European Community legislation.

Security measures

To prevent each and any unauthorized access or disclosure and to ensure the appropriate use of users’ personal data, Mercado da Madeira applies appropriate and reasonable physical, technical and administrative procedures to safeguard the information that it collects and processes, in order to protect personal data against each and any unauthorized disclosure, loss, misuse, alteration, processing or access, as well as any other form of unlawful data processing.

To this end, in addition to the use of HTTP protocol over an additional layer of security using the SSL/TLS protocol (HTTPS), its system encrypts information to ensure that they are not subject to interception when transmitted over the network and has implemented authentication systems / access control (login and password) and firewalls use.


This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are intended to improve performance and user experience. You should no longer access our website after receiving the cookie alert if you do not agree to their use. For more information about the cookies used by this website and how to manage and modify them, please see our Cookie Policy.

Data Subject Rights

In accordance with the legislation currently in force, you have the right to access and correct your personal data, as well as the right to request that it be deleted, to oppose its processing and to obtain its limitation or portability as far as applicable.

You may also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from customised, tailored offers or services. In addition, you may at any time ask to stop receiving communications from us for marketing and advertising purposes.

These rights can be exercised by directly contacting Mercado da Madeira.

by regular mail: Travessa S. Salvador, 2, 4590-867 Ferreira, Paços de Ferreira

by e-mail:

If you feel that we have not respected your rights, you may file a complaint with the CNPD (National Data Protection Commission / Comissão Nacional de Proteção de Dados):

Telephone: +351213928400 – Fax: +351213976832
Address: Rua de São Bento, 148 – 3º, 1200-821 Lisbon

Connection to social networks

Although we allow links/connection to social networks, we are not responsible for their privacy and security policies. We recommend that you check them accordingly.

These are links to social networks outside of Mercado da Madeira that are subject to their own Privacy Policies. These networks may record information regarding users’ activities on the Internet, including on our website.

We recommend that you review the terms of use and privacy policies of these social networks so as to learn exactly how they use the personal data of users, as well as the procedure to delete or limit the processing of such data.


Mercado da Madeira does not deliberately and consciously collect personal data from children under the age of eighteen. If you are under the age of eighteen please do not submit any personal details to us. If you believe that a minor has provided personal data to Mercado da Madeira, please contact us and we will strive to delete such personal data from our databases.

Applicable law

In the event of any dispute or claim of any nature whatsowever related to this website, Portuguese law will be applicable, regardless of any conflict of applicable laws. Without prejudice to filing a complaint with the national supervisory authority identified in 2.2, the parties agree that all actions or legal proceedings arising from or related to this Privacy Policy, shall fall under the jurisdiction of the Portuguese courts and agree to submit each and any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Oporto East.

Updates to this Privacy Policy

This Privacy Policy shall be subject to changes. The indication of the date of the last update to this document will appearin the caption “Updated on”, in the header of this document. Such changes to this Privacy Policy will come into force at the moment of its publication on the website.


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